Article 1. | General

1. Wiggled (“Wiggled”, “www.wiggled.nl”, “we”, “our”, “us”) respects the privacy rights of its online visitors/customers (“you”, “your”) and acknowledges that importance of protecting the information and personal data collected about them. Wiggled has a 'Privacy and Cookie Policy' (hereinafter: 'Statement') which we use as a guideline for how we process information and personal data from you, such as collecting, storing and using.

2. The following information is provided by Wiggled to reassure our visitors and to enable our visitors to be fully informed of these guidelines. This Statement applies when you visit the Wiggled website and when you purchase an item, for example.

3. Wiggled may process personal data to process your orders, to process payments, to manage your account, and to provide its visitors with a personalized shopping experience.

4. This Statement does not apply to websites operated by other organizations to which we link and we are not responsible for any personal information that you transmit through Wiggled to these third parties. So always make sure to read the privacy policies of these companies before sharing your personal information with them.

Article 2. | Privacy

1. We are responsible for the processing of personal data as set out in this Statement. If, after reading this policy, you have additional questions, want more information about our privacy policy or want to submit a complaint, you can contact us by email at info@wiggled.nl .

2. The purpose of processing your personal data is to optimally serve our customers and to enable them to purchase our services/products. Wiggled collects personal information in various ways when you place an order or when you register for services offered by Wiggled. By registering you accept the collection of your personal data by Wiggled. In order to process your order, to check for fraud and to complete your order, we need to collect and store the following information for each order placed; your name, date of birth, account number, e-mail, home, shipping and billing address and telephone number.

What do we do with your data?

1. It is very important to know that we handle your data with the utmost care. We store this data securely and are not accessible to unauthorized persons. Your data will only be used internally at Wiggled, unless it is necessary for us to give this data to someone else. If that's the case, we'll make sure they handle it as safely as we do. We use your data for various purposes, such as processing your order and offering suitable offers that match your wishes.

2. We do not intend to collect data from website visitors who are 16 years or younger, only if they have permission from their parents or guardian. We cannot control age, so we advise parents to be involved in their children's online activities. If there are any ambiguities or questions about this, please contact us at info@wiggled.nl .

3. The personal data you provide may be shared with fraud detection services and authorities that check creditworthiness. When we are required to do so by law, we will also provide this information to any relevant judicial authority. Shipping information such as your address, email address and telephone number may be shared with courier services. This data is shared to provide you with the best service and will not be passed on to third parties by our couriers for any other purpose.

4. Credit card and bank details will never be shared with third parties and will only be used to process your order. Credit card details are encrypted and are not visible to Wiggled employees.

5. In addition, we collect information about website traffic, wish lists and other commercial information which we use to map consumer patterns which we use for internal research, marketing purposes and to adjust our website to better meet the requirements of our consumers to be able to comply.

Article 3. | Protection of your personal data

1. We use Shopify for our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy . Wiggled does everything possible to guarantee the security, integrity and privacy of the information you provide to us. When you place an order or access your account information, we use Secure Sockets Layer (SSL) encryption to protect this information from improper use. In addition, we do as much as possible to ensure that the parties with whom we work and with whom we share your data apply the same standards.

Accessing and changing personal data

1. If, for any reason, you are concerned that the personal information Wiggled has collected from you is incorrect, please log in to our website to view and change your personal information. Only you have access to this personal data through your username and password.

Your privacy rights

Under the applicable privacy legislation (General Data Protection Regulation (GDPR)) you have the right, among other things, to:

• Request access to your personal data (view)
• Request to change or correct your personal data (rectification)
• Request deletion of your personal data (erase/right to be forgotten). Please note that while we will honor a request to delete information if required by law, in many situations we need to retain your personal information to comply with our legal obligations, resolve disputes, enforce our agreements or for any of our other business purposes.
• Ask to restrict the processing of your personal data (restriction).
• Ask to transfer your data to another controller or to yourself if we have processed your data on the basis of your consent or on the basis of the agreement you entered into with us (data portability).
• Object to the (further) processing of your personal data if we have processed your data on the basis of our legitimate interests (objection). If you would like to know more or invoke your rights, please contact us at info@wiggled.nl . You will receive an answer as soon as possible.

Article 4. Fraud

1. We hope never to have to deal with fraud, but if necessary, we use personal data to prevent and counter fraud. If necessary, we must pass on data to government authorities.

Article 5. | services

1. Newsletters

We have a registration policy when it comes to communication via e-mail. When you register for the newsletter, you will occasionally receive an e-mail via www.wiggled.nl . After registration it is always possible to unsubscribe from our e-mail file. The purpose of registration is to collect information to enable you to receive up-to-date information and product offers from us.

By subscribing to our newsletter you consent to receive communications from us by email. However, each time we contact you by email thereafter, you will be given the opportunity to unsubscribe from this service by clicking the unsubscribe button at the bottom of the email. You can also unsubscribe by sending an e-mail to info@wiggled.nl .

Subscribers to our newsletter receive email notifications for new products, special offers, events and discounts. These notifications may also contain marketing information from, for example, partners of Wiggled.

2. Customer Service

You can reach us by email ( info@wiggled.nl ), Instagram, TikTok, Facebook and/or Pinterest. In order to help you quickly, we look up your data in our system so that we can answer your question or find a solution as quickly as possible. In some cases, the information may also be shared internally. Our employees are obliged to respect the confidentiality of your data.

3. Promotions & competitions

Would you like to participate in a promotion or contest? Then leave your name and e-mail address so that we can carry out the action and declare you as a possible prize winner! Your data will only be used for the relevant promotion unless stated otherwise.

5. Business Customers and Partners

We also store data of our business contacts, but we handle it just as carefully as the data of our other customers. If we carry out an assignment for you, we use the personal data for, for example, a quotation or invoice and to make agreements.

5. Pay

If you have passed our webshop and you want to pay for the order, you will enter a secure payment environment to complete your purchase. If you pay with iDeal, your data will be stored in our administration so that we can easily process a possible return. Do you prefer to pay with a credit card? Then you will be forwarded from our secure payment environment to an external payment environment.

If there are unpaid invoices, we will forward your data to a collection agency and/or bailiff who will process the further processing.

6. Personal advice

If you visit our webshop or follow us on social media, we like to keep track of what you like. We are happy to give you personal advice through advertisements on, for example, Instagram, Facebook, TikTok and/or Pinterest. We do this using cookies.

7. Reviews

We like you! We are very happy with reviews and would like to hear if you are satisfied with your purchase. The information is not shared with third parties with the exception of web applications that we use for the benefit of our webshop. This includes the Trustpilot review system.

Are you curious about the data we have about you or would you like to change or delete something? Then go to your Wiggled account or contact customer service.

Article 6. | Cookies

1. The information shown below is provided to you so that you are fully aware of what cookies are and which cookies we use at Wiggled. This allows you to make an informed decision about continuing to accept these cookies.

What are Cookies?

1. A cookie, also known as a web cookie, browser cookie, or HTTP cookie, is a piece of information sent from a website and stored on a user's hard drive while browsing a website, which tracks the movement of follows the user on this website. When the user returns to the relevant page, the data stored in a cookie can be requested by this website to inform it of the user's previous activity.

Use of Cookies & Google by Wiggled

1. Wiggled uses cookies that we can request when you visit our website again in the future. By browsing our website, you consent to us placing a cookie on your hard drive and requesting it when you visit Wiggled.com again in the future. We use cookies, among other things, to track how often a visitor visits our website, the contents of his shopping cart and what his previous purchases were in order to provide content that is relevant to the interests of this visitor. To do this we use website functionality cookies, website analytics cookies, customer preference cookies and targeting cookies.

2. The use of cookies is an industry standard and most web browsers are set to accept cookies automatically. However, if you wish, you can change this to prevent cookies from being automatically accepted. If you specifically do not want to accept cookies from our website, you can do so on a cookie-by-cookie basis, provided your browser allows it. If you choose to limit cookies or not to receive cookies, you can continue to use most of the functions of our website, such as viewing and ordering products, but you should be aware that not everything will work as it should. meant. If you want to delete cookies already stored on your device, please consult the help section of your browser.

3. We use Google Analytics and Google Adwords to help us understand how our customers use our website and to share and display relevant products on Google platforms. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

Article 7. | Changes and questions

1. We may unilaterally update this Notice from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons. It is therefore advisable to regularly consult this Statement.

If you still have questions after reading this or if you need clarification about our Privacy and Cookie Policy, please send an email to info@wiggled.nl .

Last updated: 8/12/2023